Service Provider Operations Developer

Company Description

Inter IKEA Group is the group of companies that connects IKEA franchisees with range development and suppliers and aligns the overall IKEA strategic direction. Every day, we strive to develop, produce and sell products and services that are affordable and accessible to everyone. With us, you contribute to building a democratic brand and workplace that has a positive impact on both the planet and people's lives.

Supply Chain Operations organization connects our customers with IKEA products in a simple, affordable, and sustainable way. We deliver excellent transport and logistic solutions today, tomorrow and over time by optimizing replenishment solutions, defining physical goods flow capacity needs, managing the goods flow, sourcing & developing transport & logistics capacities and leading & securing supply quality.

Do you have a passion for developing business? Do you like handling different types of challenges and topics at the same time with various stakeholders both internal and external in a fast-pacing environment? Then this position might be something for you!

Job Description

In Category Food Logistics Services, we source, procure, and operate cold chain transportation, warehousing and logistics services for IKEA Food. To support our growing business development agenda, we are currently looking for a Service Provider Operations Developer to join our Category Food Logistics Services Food team located in Älmhult!

As a Service Provider Operations Developer, you will be responsible to secure and continuously improve our Service Provider's operational performance and maximize the optimization potential related to its operational costs - in close cooperation with business partners and relevant supply chain stakeholders.

If you love the idea of joining a new business in Inter-IKEA, are not afraid to venture in the unknown and are motivated by co-creation and collaboration with a diverse range of stakeholders, then we would love to get to know you!

As a Service Operations Developer, you will:

• Secure operational performance of the service provider as well as securing optimal usage of agreed capacity vs. planned/needed capacity
• Actively work with capacity forecasting, identify constraints and find optimal solutions which lead to securing needed capacity at lowest total cost.
• Support tenders & RFQs; contribute with local operational and market knowledge and details of service providers performance and operational capabilities
• Execute the operational tender request like out of tender purchase to secure the full coverage of transport needs for food daily operations.
• Contribute to development of working methods and other steering documents
• Monitor and secure execution of signed contracts and agreed terms & conditions. Perform compliance/spot checks at service providers to verify compliance with given parameters, such as quality of equipment, safety and security, etc.

Qualifications

To be successful in this position we believe that you are:

• Experienced in working with Logistics or Supply Chain in an international organisation for at least 2 years
• Knowledgeable in specific aspects related to transportation and warehousing and main factors impacting operational performance
• Self-driven and analytical with a love for following up as well as comfortable with engaging and driving through our operational agenda with various stakeholders
• Proficient in working with Excel, including performing analysis and putting together reports
• M3 experience will be a plus experience
• Fluent in English, both verbal and in writing

If you on top of this are inspired by IKEA’s values and our mission to provide a better everyday life for the many people as well as interested in working in one of the most dynamic areas in logistics, we would love to talk to you!

Additional information

Get ready to assemble something new! We are currently looking for a new Quality Specialist to join our team and welcome your application. We look forward to receiving your application by the 17th of November, 2026.

We always recruit based on values, competence, potential and diversity. Once competence requirements are met, we will first consider impacted co-workers employed in IKEA Supply Services (Sweden) AB and secondly impacted co-workers at Inter IKEA Group.

At IKEA, we are looking for people who believe everyone deserves a seat at the table. You’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Even if your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. We believe that people’s different perspectives, backgrounds, and personalities make us better at understanding our customers’ dreams and needs. At IKEA we’re all on the same project.

If you have a special need that requires accommodation in the recruitment process, just let us know.