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Project: Delivery Hero (DHero)
Are you a Norwegian speaker looking for an international career opportunity combined with sunny Mediterranean living?
Our client is now hiring Norwegian-speaking Customer Service Representatives for the Delivery Hero (DHero) project – the group behind well-known brands such as foodora and efood.
About the role:
As a Customer Service Representative, you will support Delivery Hero’s food delivery services. You assist customers and restaurant partners with questions regarding orders, deliveries, and technical issues.
Your responsibilities include:
- Providing customer support via chat, email, and phone
- Handling cases such as delayed deliveries, missing items, and order questions
- Offering technical and operational assistance to restaurant partners
- Ensuring a high-quality and professional service experience
Work location & relocation package
- 100% remote work from anywhere in Greece
- Relocation package to Athens or Thessaloniki, including:
- Free flight ticket
- Two weeks of hotel accommodation
- Assistance in finding long-term housing
Salary & benefits
- Competitive fixed monthly salary
- Performance-based monthly bonus
- Paid onboarding training
- Rotating shifts, Monday–Sunday
- Full-time employment
Who we are looking for
- Native-level or fluent Norwegian speaker (C1 or higher)
- Good command of English (B2 or higher)
- Service-oriented, solution-focused and comfortable working with digital tools
- Strong written and verbal communication skills
- Customer service experience is a plus, but not required
About our client & the project
Our client is a leading international customer experience provider working with well-known global brands.
In this position, you support Delivery Hero, a major global player in food delivery operating in around 70 countries.
Send us your application now!
Om Jobs By Nordics AB
- Jobs By Nordics AB
- 5592751944